I upgraded my internet from 3 Mbps to 6 Mbps  The speed has increased a little bit but not much. I just did the speed test and my download speed is 2.4 Mbps and the upload speed is 0.7 Mbps  This is only a slight improvement from when I was only paying for 3 Mbps  Shouldn't my download speed be around 6 Mbps now? I have AT&T U verse and the 6 is the highest speed they offer for my area currently. I am working on a desktop connected wireless. Any help would be appreciated.

Have you checked with your connection settings because if you told your ISP to upgrade and check the details after login to the broadband connection.

as every Internet connection provider is providing the details of the speed and usage of the Internet. In the package details you have to check whether it was upgraded or not. If it is showing that 6 Mbps you need to have to contact customer care for this slow speed.

One more thing is to check whether the downloads are running in background or not. Your Internet will be slow because if the background downloads are running, exit or close that programmes.

After once test the Internet connection speed, lots of providers check the internet speed best is that speedtest.net. go with it.

May your PC is infected with virus or trojans once clean with any good antivirus programmes and then check your Internet connection speed.

I work on computer about an hour or so and every time I switch off my computer, I need to restart it before switching it off. I do not know why it happens? There is no virus in my system as I use Microsoft Essentials and it cleans my computer from any sort of malware or virus.

Might be there is a virus in your system because of the threats that present in your system this is happening. Do one thing just remove Microsoft essentials and install the latest antivirus full edition like Norton internet security they gives you a 30 days trial where you can scan the whole system for threats and it protects your PC for 30 days if you are satisfied with it you can buy a full version.

Say some antivirus like free edition or shareware version doesn't scan in-depth of a system where the threats still present and the system files will be effected so you need to know that free edition has only limited features in order to get rid of these types of threats you need to try these Panda  Symantec ..etc they provide trial version for 30 days and you can observe the change.

Many people don't know just they bought antivirus of dollars but the functioning and features were not known by every consumer just they bought installs it in system that's all. One should know the features and options available in the Security software's.

I've seen similar situations to this but the problem is: It has no viruses and the protection shield is on and it still says it stopped working besides the page that I go on still shows behind the box that says it. I've tried the whole Control Panel thing with the virus check and everything and the scan to see what's wrong with it (if it has a problem) and it says that it's completely fine yet it still shows up every time I try to go on the Internet. Anyone went through this or has any idea in how to fix this? It's been going on for 5 days.

Might be your PC is still infected with the virus or malware because there are many things that drive to this problem. 

If you are using the free version of antivirus that does not have full features in which it not scans in depth so the infection still remains in depth you need to know whether you have installed full version of antivirus or not? If you have installed full version of antivirus and you might have scanned the whole system without updating the virus definitions.

If you have scanned the whole system with free version of antivirus that might remove the virus partially so you need to know virus was not cleaned fully from your system might be still infected and your system files are not working properly so that's why you are facing this kind of problem.

You need to repair your windows with the Windows installation disc that might clear the problem

I have 2 lap tops ,why do I have to always enter my passwords when there supposed to be saved? for easy access....

If you are using only one browser every time and the laptops which you are using maintaining privacy so you can enable auto forms option in the browser settings.

So if you enable these options you will be asked to save the passwords but remember when you share your laptop the passwords are automatically gets filled when any one select your ID from the drop down and here privacy matters.

So many third party software's are also available to save all the passwords and forms, If you are using any Mozilla  chrome or Internet explorer you can find the extensions or plugins in their market places. Some browsers are providing many tools like profiles so you need to know how to use profiles........here by default one profile is created called 'profile1' and after create a 'profile2' if you are using the profile 2 for browsing, all other forms filling, saving the passwords...etc

In my opinion that saving passwords into browsers is a bad way because if you save your common email passwords that might be ok but if you save banking passwords, credit card tokens..etc that is very bad thinking. If you are using use these tools to a certain limit.

Presently using Beam Telecom internet connection (fibre optics cable), planning to purchase a modem to share internet connection. First of all, is it possible to connect the cable to modem and then share the internet connection among mobile phones, a PC, and a laptop. If so, what other equipment do I need and what steps do I need to take in achieving this. If it is possible, please suggest a modem under 1500 rupees?

Yes, It is possible but the Beam ISP people cannot give you the fibre optic cable in the phone line and just they provide you the direct no phone connection or anything and plugin and use.

If you want to share the internet connection among mobile phones, a PC, and a laptop you need to buy the router not the modem, modem is for phone line internet connection. So buy the Wifi router it's better for you and can share the Internet with all devices.

One more thing is if you want the Internet connection with spreading in high area take the high frequency router which clocked at about 5 ghz so these routers can cover more area.

If you are new to use the Wifi router, just follow the router configuration instructions that provided in the router manual. and purchase the routers like netgear, dlink, belkin, asus...etc

OK the restore let me get into the computer and it is working ok, but I am wondering if the virus is still there, I am running all of my virus scans and anti malware software. hope it will be fine. Well after the full scan I seem to be ok I am using the computer .so I hope everything will be ok

After system restore your system cannot be fully restored to the previous state as it shows restored successfully but some files cannot be restored like user created files or virus created files. After doing all this I faced several problems like getting the process done very slow and later it gone to previous state before the system restore point.

So I advise you to not to do system restore, better first install a good antivirus and scan the whole computer, then install a trojan remover and scan it and restore the windows policies...etc and restart the computer, if every thing is not fine you need to perform windows repair by inserting the boot disc.

You will find the options in the windows setup process so I would like this is the best restore process to the system files, where original files will be restored while installing.

If your system is infected dont do system restore and in most cases it fails and if done partially may be.

I got a dell laptop yesterday and I am trying to connect it to my wireless Internet so if someone can help me that would be great.

Once check whether the drivers are installed or not and you can go to device manager by right clicking on my computer, click manage and then check in the device manager whether is there ? marks are there or not.

If there the drivers or not installed, so I suggest you to download the drivers from the dell official website.

Make sure the router is turned on and once keep a open network so you will come to know whether the WiFi is working or not and after keep wps/wpa2 password to be secure so none other device can access.

If you have problem with the router you can hard reset the router, if not worked connect through LAN so you will come to know whether the problem of your laptop WiFi or LAN or the router's.

Once you have ever connected to Internet make sure you have good security software's like Avast, Norton and McAfee...etc because if you have a better security software you Laptop protected.

Just all of a sudden my computer disconnected from the router, and whenever it tried to reconnect it would just have limited access and would not have any internet access. I tried restoring my computer and nothing really happened. Right now I can connect to other internet connections fine, but when I try to join my regular router it just keeps connecting for a second then disconnects itself and keeps connecting and never works. I'm not sure if its the router's problem, as both my other computer and my phone can connect fine to the internet on my regular router

Once check with the router settings because if your ISP is providing any dynamic IP or DNS assigned IP address the router automatically detects and assigns the certain IP to the connected devices and once check with the router before connections.

If the ISP providing the static IP address you need to enter the IP address, DNS, and gateway in the router settings it should be configured then only it allows the Internet to the connected devices.

One more option is that where the router has some qos services like where you can specify mac address you need to connect to Internet and check whether QOS is disabled or not. It disconnecting automatically which means the problem is associated with the router and hard reset the router, to configure the router follow the router manual.

May be your system is infected with the virus and clean the whole system with any security programme or the network drivers are not functioning properly

I want a laptop for college. Laptops with Intel processors are good because of the processor but lack a good graphics card Laptops with AMD processors come with way better graphic cards but Intel is kinda faster Basically AMD A10 Vs Intel i3 Laptops. I'm going to be playing games most of the times on my laptop, i want something that can at least play BF 3 on medium. I only wanna spend around up to 430 dollars

Better go with AMD laptop because the AMD introduced APU's in the past so just because silently choose amd  they have better graphic card with inbuilt processors where you don't need to install the graphics card and when compared to Intel processors and performance the AMD APU's perform better.

If you are a hardcore gamer don't go for the Intel because really lack of graphics which I faced the problems alot while playing games and if in turn it is a desktop we can insert a PCI graphic card where we will have a chance to change the GPU but in laptop its not possible.

In past 7 years I heard that AMD laptops getting overheated so many people are not willing to buy AMD laptops and now there is no such type of heating in the processors the technology got improved alot and you can dare to buy a one.

But I assist you with the AMD laptop go for it.

Does I need to format all drive?my anti virus is not up to date and when I connect the dongle,my anti virus block that.tell me what to do?

First install a Trojan remover and disconnect your PC from Internet then scan then whole computer. After completing the scan you will find some option in tools menu like reset windows policies, reset internet explorer policies..etc and run those tools, If these actions cannot be performed in Normal Mode and go to safe mode run these actions and then boot to normal mode.

Then try to update the virus definitions of the antivirus if not updated getting an error just uninstall the antivirus and install the avast free antivirus, update it and scan whole computer if threats detected delete or clean them, however it is the free edition which has limited features and you can grab the full version from the official website.

If the trojan remover not worked or antivirus not performed well then you need to format the whole system because if you format the primary drive that might be not useful because the virus still present in other drives of your PC. Better backup the important data to other external drive and then format your system.

Try to research on Internet by entering the virus name removal tool and some security websites provide removal tools for win32 version of threats.

In my point of view, Norton 360 premier edition is the best one because the Norton 360 premier has backup utility where it backups our data and restores the data to the original destination.

Norton 360 which has limited features where backup and pc tune up is not available where Norton 360 premier edition has.

I have used Norton 360 but it seems to be not fit to my computer where my system is low in configuration and my system will become very slow when I installed it and so I removed it, Installed Avast free edition that was better for me.

Not only 360, any security software that is provided by Symantec was awesome and in that Norton 360 premier edition provides 25 GB of cloud storage that is also a secure. Just don't install the Norton Internet Security which has the better features where one can afford to buy the security software.

Once before buying or installing the antivirus once check the features of the that particular security programmes and so you will come to know whether need to install any new softwares or ...etc

How to prevent spread the virus when copying files from usb drives (without any anti-virus soft-wares). I think using command prompt to copying the files from usb which prevent the virus attacks. Is it true? Or any other way you know?

You can copy required files from usb few mouse clicks and just hold ctrl+alt+shift and insert usb drive into usb and after no autoplay will run. Open my Computer and dont double click or right click on the usb drive, if you clicked the virus will spread and go to the address bar and click the dropdown menu, copy the required files from usb drive to destination.

And here once check whether you are going to copy the files that which are original files because some viruses hide the original files and creates duplicate on the same name called .exe, for example there is folder called new folder and virus here hides the new folder and a duplicate exe file is created with the same icon and when you double click it will executes and infects your PC, so here once check before copying goto properties of that folder or file after see that whether it is in desired format or not and then copy the required files.

You can copy from dos aswell and just you need to the few commands, but I am not sure that this process prevents the virus attacks

My computer has a virus because I called Microsoft and asked and they said it did, but I don't have the 200 dollars to pay to get it off. I have no security and the virus disabled any type of blocking I have on my computer. It even said the main windows blocking thing was off, but the virus is making it unable to turn the blocking on! I have no way to download anything, the virus blocks anything from being downloaded, saying it contains a virus... what do I do?!?! I'm looking for a last resort here, that's free... do I shut off my computer until I get help? What happens if the virus or hacker goes into my bank account or gets the information... DESPERATE HELP NEEDED HERE

If you don't have any important data, my suggestion is to format your system and fresh install of operating system and after install a good internet security where it scans all the drivers and cleans your computer.

If yo have any important data, go to safe mode and backup your data to other drive or pen drive and after that install a trojan remover and scan the whole computer and reset the windows policies, internet explorer policies, disconnect your system from internet.

First thing remember if you are connected to internet you must have good antivirus, better it protects your PC from attacks...etc.

Install a Avast free edition, it blocks viruses, trojans..etc and also they provide 1 year free license.

I turned on wifi and scanned for networks. A couple of unlocked networks came up, I don't know if it was theirs, but I tried connecting to those, it got through but then brought me to a bunch of companies like time warner cable, xfinity....etc, and asked me for a username and password, is this normal? is all unlocked wifi hotspots like this? I don't have any WiFi accounts, how can I connect? any help is appreciated. thank you.

When I visited on the road and I turned on Wifi found so many networks some are secured and some are not. When I try to connect to Internet, it is connected and once after checking whether Internet is working or not, it worked.

After checking the details of the wifi network they did not assign the network key and so anyone access. Some networks are asking me user id and password and login page is opening, may be that login page is created by them. I found that it is Star hotel, when I checked that if you are into that hotel they will provide a user id and password until we are in that hotel and for customer they are setting the session times.

Not all hotspots are secured or non secured, if that is a mall you can avail free internet.

When ever I try to delete McAfee and all those other annoying PC cleaning popups on my laptop they just end up coming back on there somehow. Is a way to permanently get rid of them !?! Please answer. Any info will help thanks.

Deleting Mcafee means you are going to installed location and deleting the folders may be that's not the right way. You need to go to control panel and uninstall the McAfee antivirus and this is the procedure you need to follow.

Popups are getting automatically on you laptop it means there might be some ad ware sort of software's are installed in your laptop once check them and uninstall them. Most of malware sites or ad ware sites automatically install a plugin into your browser and if you enable privacy options you will get the alert.

If you are using McAfee full versions and update and scan the whole computer, if not install the avast free antivirus that's work better ever. They provide one year license aswell.

If you want to get rid of all those things you need to enable privacy options in the operating system. Windows 7 has the good privacy options where windows xp has very less.

The best free antivirus is that Avast in my point of view that is the free best antivirus till now and I was using this avast free edition since version 5 and the avast is the major antivirus programme and using since 3 years, I personally experienced a good performance of the security programme.

They provide 1 year license as well which is free of cost and provides upgrades and updates for a year. It scan engine, virus database is awesome and user interface is very nice where one can easily understand the programme and use it thoroughly.

Eset also provides a god antivirus programme, but I didn't find that much performance when compared to Avast antivirus and so many antivirus programmes are available on the Internet. AVG is also one of them and  provides free license for lifetime when I was using it a 4 years ago and problem with this is, If a infected file found in compressed file i.e. zip or rar file, this antivirus programme deletes all the data means the complete rar or compressed file will be deleted and so other important files in it will be lost.

That was the time I was searching for a good antivirus and I found Avast. 

Symantec Norton is awesome which I used a Trial version for 30 days. If wanna buy I would by the Norton Internet Security or Norton 360.

Better buy full version of antivirus programmes for a better protection

I want to open Mozilla Firefox (internet) then my computer stopped working so I press the off button and when I press it again to restart..advance start up option appear because I didn't shut down properly.But when I use the option it doesn't work and appear a stop error code: 0x0000007B(0xF88DB524,0xC0000034,0x00000… and stop error code:0x0000007B (0xF89A6524, 0xC0000034, 0x… can't use any of those option..What should I do?

There might be lot of infected files in you windows, Your pc is infected with virus and trojans...etc. Once check or remember that you might have downloaded any attachments from mails that may contain virus or trojans etc and that too you have downloaded that file from Mozilla Firefox.

I think you don't have any good antivirus, Firstly install Trojan Remover on you system as Mozilla doesn't opens and download the trojan remover using trojan remover and install it scan the whole computer but before that disconnect from internet. There is a option called reset windows policies and internet explorer policies..etc and reset all them. Install the Avast antivirus they provides 1 year free license and scan the whole computer.

If your system is not booting up, once reinstall the windows or contact the system administrator.

In my point of view the system restore can not help any desktop or laptop, just it restores the system files or system to the previous state.

If your system is infected with virus, trojans...etc then you are trying to restore the system to previous state, may the virus does not allow the system to restore to a previous state. Most the infected systems which I observed system restore does not work, it gives a message "system restoration fails" and after that it it restarts.

May the system restores works in safe mode, once try in safe mode. Better install any free antivirus and update it and scan whole computer. I prefer to install Avast free edition antivirus, they provide one year free license and install it update and scan the whole system.

I assure this process will work, your system gets cleaned. If you are connected to internet, install a firewall, maximum it blocks threats.

So I have a desktop and am trying to get it connect to the internet. I have a wireless adapter connected but the computer doesn't seem to pick it up at all. I am not sure if the computer isn't picking up the adapter or if the adapter just doesn't work as I can't even get a network connections list (just local). The network itself works just fine. If anyone could help me out, I have a 2002 windows xp.

It seems that your network adapter is not working fine, means that you have not installed the drivers or may not have installed the correct drivers. First thing I wanna know the wireless adapter is connected to the PCI slot or onboard wirless and If that is a PCI slot, may the slot is not working fine, just insert the wireless adapter in other PCI slots. Check whether working fine or not.

After that one check the model number of the wireless adapter and download the latest drivers as you are using windows xp and it may not contain the pre installed drivers, you need to download the latest drivers and your wireless network should not be in hidden mode.

One more thing is that assign a WPA2 key the wireless network for the secure connection, if not it will become a open network.

There are many ways to disconnect the devices that have connected to a Router/Modem. If that is connected through LAN there is no need to disconnect and just unplug is enough and if that is a desktop or a Laptop or a Smartphone or any other device you can disconnect them from the list of WIFI networks available. You will find the total list of WIFI networks available near by and if you want to Disconnect them right from your device you need to right click on it and click on forget so the settings allotted to that particular network like password...etc will be forgotten by the device and as the same thing repeats in laptop, desktop and smartphone as well.

If you want to remove the devices that connected to your router or modem. You need to know whether the connected devices are showing in the router or not. If shown there will be a option like forget or delete and just click on it. The Router will forget them.

For more details refer your Router or Modem Manual.

I have a HP Office jet Pro 8500A printer and it is wireless i have connected it before but it doesn't work this time. I have my laptop and printer connected to the same network but when i try printing a document on word it says that the printer is offline if anyone can help to make it online again it would be greatly appreciated. thank you and I called HP customer service apparently you have to buy a package to get help -_- so not interested in spending over 50 bucks for one help so yeah that's out of the question

First thing is you need to know that whether you have installed the correct drivers of that printer, see here there may different types of models for example assume that there is printer called office jet pro 8500a and one more is office jet pro 8500, when compared the both models are similar but if we check specifications there will be a lot of difference in the performance and drivers will also differ here. Once check which drivers you have installed or download the latest drivers from the HP website.

After checking with drivers, if installed the correct drivers and you need to give a test print. If that success the drivers or software you installed are perfect. There is option like use printer offline, when you right click on printer uncheck that user printer offline, you can check that if no other person want to use your printer.

This method or option is a good one, but so many people are not aware of it.

I actually just bought the ASUS K55A from best buy, but at the store I was very torn between this, and the HP ENVY m6. I'm not sure if I made the right choice for sure, and am considering exchanging the ASUS for the HP. Both seemed pretty even in most specs, trading maybe one off for another, but staying relatively even to an untrained eye like mine. I have always been a fan of HP and I really liked the look and feel of it, as opposed to the ASUS. It's not bad, but I think the HP is better,but I don't want to make a decision based on cosmetics. I decided to branch out and give a new brand a shot. I plan on using it for school, and some gaming. Did I make the right choice in going with the ASUS or should I just go make the exchange?

Your choice and your interests are on the HP, HP Envy is good both the laptop providers are giving the same processors, but Asus is providing the laptop with K55A which you can choose the processor of your choice and can get the high performanve processor you want and may HP also providing that but in other models I think. If you see in depth the Graphics card provided by Asus is HD 4000 express series here the HP is providing the Good one ATI Radeon HD 760M 2GB DDR3 it is a very good performance graphic card it supports many games which you can play as well.

If you are a hardcore gamer, go for the HP ENVY M6, beacause the performance and the graphics experience will be awesome in which so many users choose Envy. Here one thing is before buying any latest or the old laptop first check for the reviews and if you are interested to play only certain games, first check for the game specification and buy the laptop that's the worth of buying.

May if you use the laptop for the general use like watching movies, listening songs and just running small applications..etc. both are compatible.

There may be several problems that shock wave objects crashes in Google chrome. Once you need to check that may be in past your system is infected with virus...etc. You have cleaned your system with antivirus, but you need to know that the virus present in the system in the past might have infected your daily using programmes like browsers, games and applications..etc. you need to check whether it is working fine or not after cleaning your system. If not working properly you will find these type of errors "shock wave object not responding or crashed" or Chrome automatically closes and sends error reports to Google and after the Google chrome slows down. I have faced this problem from the past and just uninstall and reinstalling the process is going on....

If you have faced this problem, you need to follow these steps:-

In address bar of chrome type about:plugins.

Plugins page will open, on the top right click on the details

find the shock wave player object and click on disable it. What we are doing here is the plugin which contained in the Google chrome is not functioning correctly and we are disabling it. we are getting the 3rd party plugin.

Restart Google chrome and download the adobe flash player from the adobe website and plugin will be added to Google chrome.

That's it, your chrome will work.

My laptop says "The settings saved on this computer for the network do not match the requirements of the network"

How you are connected to the Internet? Let me know first. Are you connected to WiFi network or connected the ISP direct to your LAN port or you are connected to a Router?

Because as you are connected to the Internet you may face different type of problems, if the connection is not configured correctly. One thing that if your connected to the ISP's WIFI network because check with them there may be options like automatic assign of IP address or configuring them manually, please contact the ISP if you are connected in this way.

Second thing is that if you connected to WiFi, in your network like the ISP is connected to a router and then your laptop is connecting to that router through WiFi you need to check the settings of that router, once refer manual for the brief steps to be followed to configure the router.

If you connected to a LAN to the router, check the IP address and other things like using of proxy, any programme in your laptop is denying to access to internet or once check with the wireless drivers and lan drivers and install a good Internet Security Software to protect against the virus, trojans, malware, spyware...etc

So today I bought a Radeon HD 7750 to replace my Geforce GT 420. Since I have no experience, it took my hours of confusion and frustration. Finally I figured it out and installed it. After I rebooted my computer, my Ethernet cable internet was gone and I can't connected to the wireless connection either. I have searched the web for a solution on my other computer but no success. When I diagnose it says my network adapter is experiencing driver or hardware problem.

So here the problem is with the device drivers, wither your PC time maybe wrong, if not correct it. One more thing is here to check is the digital signatures given by the device drivers are prefect, If they are not correct you need to download the drivers from the vendors site. After installing graphics you were unable to connect to internet. You need to check with wireless adapter or either the installation path is going to the graphics driver folder, choose the different path here.

After installing if the same problem persists, go to device manager and disable the wireless device and install the graphic card driver. If the driver installed perfectly it's fine you can enable the wireless adapter do the browsing.

If the same problem repeats you need to check with driver download the latest drivers from the website, choose the correct operating system which you are using either 32bit or 64bit.

Every time you need to aware of that when you are connected to a Internet or Network place, install a good Internet Security software's or at least a antivirus programme...etc.

I'd like to play some games on it like minecraft, civilization 5 and sim city 2013 on medium settings, and web browsing and be an all around good laptop. If there are better ones for the same price then I'd like to know that too but not be too expensive. Also is this laptop worth the money?

http://www.newegg.com/Product/Product.aspx?Item=N82E16834314016

You need to check with GPU's mainly, they plays a major role in Gaming Graphics. As the gpu which came with this product may not supported by the Games which you have decided to play.

If you wanna choose go to the gaming site and check for the pc requirements of the game or just google serach like "gpus supported by <name of the game>. If you wanna paly very hard or you are a hardcore gamer you should choose the good hardware and awesome environment for the good experience in gaming. 

Lets say I have played many game but the matter is just playing not experienced good gaming or any thing behind that. because of my experience you need to choose a good hardware requirements and sound engines, extra devices like steering, joystick. If you can afford try for motion gaming. You will be in that role of player.