I upgraded my internet from 3 Mbps to 6 Mbps  The speed has increased a little bit but not much. I just did the speed test and my download speed is 2.4 Mbps and the upload speed is 0.7 Mbps  This is only a slight improvement from when I was only paying for 3 Mbps  Shouldn't my download speed be around 6 Mbps now? I have AT&T U verse and the 6 is the highest speed they offer for my area currently. I am working on a desktop connected wireless. Any help would be appreciated.

Have you checked with your connection settings because if you told your ISP to upgrade and check the details after login to the broadband connection.

as every Internet connection provider is providing the details of the speed and usage of the Internet. In the package details you have to check whether it was upgraded or not. If it is showing that 6 Mbps you need to have to contact customer care for this slow speed.

One more thing is to check whether the downloads are running in background or not. Your Internet will be slow because if the background downloads are running, exit or close that programmes.

After once test the Internet connection speed, lots of providers check the internet speed best is that speedtest.net. go with it.

May your PC is infected with virus or trojans once clean with any good antivirus programmes and then check your Internet connection speed.

For the past two weeks my connection has been terrible. It gets really bad at around 7 pm to 11 pm and sometimes is bad all day. Anybody have any ideas? Thanks in advance. I have, we talked for an hour and the guy said that I probably had a virus on my computer, so he had me test my connection on another computer and the upload speed came out to be 2 Mbps and the guy said that it's fine. I'm supposed to be getting 5 Mbps  That's almost 5 times slower. Then he tried telling me that I'm lagging on my Xbox because we're watching Netflix at the same time, the thing is, I wasn't on both. Plus it never mattered before if I was doing both at the same time.

Might be your PC is infected with Virus or check the data cable, change the cable if you are connecting your PC through a Modem or Switch or Router. You should check the following as well whether the LAN port of your PC is working fine or not. Try inserting the other LAN card on the motherboard and Install the Latest Drivers, connect to the Internet check the speed. If every thing is right, problem is with the on board LAN card. Check the LAN drivers whether correctly installed or not. Go to motherboard manufacturer's site and download the Latest drivers.

Your PC might be infected with viruses or Trojans...etc or any ongoing downloads are going in background. check the applications or If any one around installed a speed limiter software's like Netlimiter, check the add/remove programmes in control and uninstall them. Fault with Internet browsers also is one of the reason, install a new browser don't install or update or uninstall the existing browsers.

If you are connecting through Router using WiFi, you need to check with router settings. Might be Router settings are reducing the speed of your Internet on Desktop.