Hello, I have a hp 2000 notebook laptop and sometimes the laptop will stop working and the screen will turn black with white lines and now it has also started beeping, I have run Kaspersky to look for viruses, I restored the computer to a previous date, I have tried everything I know to do but it still does this, so if anyone knows what the problem is or how to fix it I would really appreciate the help. Thanks

That might be the problem of the Hardware, it seems like the problem is related to RAM or the any other internal connection problem.

Is you do the software reset or restore and scanning the computer does it solves the problem and resinstalling the OS may fix the problem once check with the reinstallation.

After Reinstall if you are facing the same problem, you might need to contact the HP service centre and they will provide the solution for this. In my point of view the problem is related to the hardware, in most cases ram only.

If your laptop is out of warranty, you might take risk to change the RAM and check it, if you are through only do this otherwise contact the repair centre.

and automatically goes back with white lines does it occur at any specific of time after power on the system?

OK the restore let me get into the computer and it is working ok, but I am wondering if the virus is still there, I am running all of my virus scans and anti malware software. hope it will be fine. Well after the full scan I seem to be ok I am using the computer .so I hope everything will be ok

After system restore your system cannot be fully restored to the previous state as it shows restored successfully but some files cannot be restored like user created files or virus created files. After doing all this I faced several problems like getting the process done very slow and later it gone to previous state before the system restore point.

So I advise you to not to do system restore, better first install a good antivirus and scan the whole computer, then install a trojan remover and scan it and restore the windows policies...etc and restart the computer, if every thing is not fine you need to perform windows repair by inserting the boot disc.

You will find the options in the windows setup process so I would like this is the best restore process to the system files, where original files will be restored while installing.

If your system is infected dont do system restore and in most cases it fails and if done partially may be.

In my point of view the system restore can not help any desktop or laptop, just it restores the system files or system to the previous state.

If your system is infected with virus, trojans...etc then you are trying to restore the system to previous state, may the virus does not allow the system to restore to a previous state. Most the infected systems which I observed system restore does not work, it gives a message "system restoration fails" and after that it it restarts.

May the system restores works in safe mode, once try in safe mode. Better install any free antivirus and update it and scan whole computer. I prefer to install Avast free edition antivirus, they provide one year free license and install it update and scan the whole system.

I assure this process will work, your system gets cleaned. If you are connected to internet, install a firewall, maximum it blocks threats.

By that I mean picking a date that's earlier than what my options are on the system restore date menu.
 

Is this possible to perform?

Windows has a feature like system restore where you can restore your computer to an earlier state. System Restore is a feature of Microsoft's Windows Me, Windows XP, Windows Vista and Windows 7, but not Windows 2000, operating systems that allows for the rolling back of system files, registry keys, installed programs, etc., to a previous state in the event that is recorded in system restore of system malfunction or failure.

You can restore incase your system got malfunctioned or either you have uninstalled some important application, where any software before uninstalling it creats a system check point in system restore.

In every windows opertaing system it is located in start menu - programs - Accessories - System tools - system restore.

Sometimes system restore cannot work in normal mode because of some virus, you can go to safe mode where you can perfectly resotre your system to a previous state.