I upgraded my internet from 3 Mbps to 6 Mbps  The speed has increased a little bit but not much. I just did the speed test and my download speed is 2.4 Mbps and the upload speed is 0.7 Mbps  This is only a slight improvement from when I was only paying for 3 Mbps  Shouldn't my download speed be around 6 Mbps now? I have AT&T U verse and the 6 is the highest speed they offer for my area currently. I am working on a desktop connected wireless. Any help would be appreciated.

Have you checked with your connection settings because if you told your ISP to upgrade and check the details after login to the broadband connection.

as every Internet connection provider is providing the details of the speed and usage of the Internet. In the package details you have to check whether it was upgraded or not. If it is showing that 6 Mbps you need to have to contact customer care for this slow speed.

One more thing is to check whether the downloads are running in background or not. Your Internet will be slow because if the background downloads are running, exit or close that programmes.

After once test the Internet connection speed, lots of providers check the internet speed best is that speedtest.net. go with it.

May your PC is infected with virus or trojans once clean with any good antivirus programmes and then check your Internet connection speed.

I work on computer about an hour or so and every time I switch off my computer, I need to restart it before switching it off. I do not know why it happens? There is no virus in my system as I use Microsoft Essentials and it cleans my computer from any sort of malware or virus.

Might be there is a virus in your system because of the threats that present in your system this is happening. Do one thing just remove Microsoft essentials and install the latest antivirus full edition like Norton internet security they gives you a 30 days trial where you can scan the whole system for threats and it protects your PC for 30 days if you are satisfied with it you can buy a full version.

Say some antivirus like free edition or shareware version doesn't scan in-depth of a system where the threats still present and the system files will be effected so you need to know that free edition has only limited features in order to get rid of these types of threats you need to try these Panda  Symantec ..etc they provide trial version for 30 days and you can observe the change.

Many people don't know just they bought antivirus of dollars but the functioning and features were not known by every consumer just they bought installs it in system that's all. One should know the features and options available in the Security software's.

I've seen similar situations to this but the problem is: It has no viruses and the protection shield is on and it still says it stopped working besides the page that I go on still shows behind the box that says it. I've tried the whole Control Panel thing with the virus check and everything and the scan to see what's wrong with it (if it has a problem) and it says that it's completely fine yet it still shows up every time I try to go on the Internet. Anyone went through this or has any idea in how to fix this? It's been going on for 5 days.

Might be your PC is still infected with the virus or malware because there are many things that drive to this problem. 

If you are using the free version of antivirus that does not have full features in which it not scans in depth so the infection still remains in depth you need to know whether you have installed full version of antivirus or not? If you have installed full version of antivirus and you might have scanned the whole system without updating the virus definitions.

If you have scanned the whole system with free version of antivirus that might remove the virus partially so you need to know virus was not cleaned fully from your system might be still infected and your system files are not working properly so that's why you are facing this kind of problem.

You need to repair your windows with the Windows installation disc that might clear the problem

I have 2 lap tops ,why do I have to always enter my passwords when there supposed to be saved? for easy access....

If you are using only one browser every time and the laptops which you are using maintaining privacy so you can enable auto forms option in the browser settings.

So if you enable these options you will be asked to save the passwords but remember when you share your laptop the passwords are automatically gets filled when any one select your ID from the drop down and here privacy matters.

So many third party software's are also available to save all the passwords and forms, If you are using any Mozilla  chrome or Internet explorer you can find the extensions or plugins in their market places. Some browsers are providing many tools like profiles so you need to know how to use profiles........here by default one profile is created called 'profile1' and after create a 'profile2' if you are using the profile 2 for browsing, all other forms filling, saving the passwords...etc

In my opinion that saving passwords into browsers is a bad way because if you save your common email passwords that might be ok but if you save banking passwords, credit card tokens..etc that is very bad thinking. If you are using use these tools to a certain limit.

Presently using Beam Telecom internet connection (fibre optics cable), planning to purchase a modem to share internet connection. First of all, is it possible to connect the cable to modem and then share the internet connection among mobile phones, a PC, and a laptop. If so, what other equipment do I need and what steps do I need to take in achieving this. If it is possible, please suggest a modem under 1500 rupees?

Yes, It is possible but the Beam ISP people cannot give you the fibre optic cable in the phone line and just they provide you the direct no phone connection or anything and plugin and use.

If you want to share the internet connection among mobile phones, a PC, and a laptop you need to buy the router not the modem, modem is for phone line internet connection. So buy the Wifi router it's better for you and can share the Internet with all devices.

One more thing is if you want the Internet connection with spreading in high area take the high frequency router which clocked at about 5 ghz so these routers can cover more area.

If you are new to use the Wifi router, just follow the router configuration instructions that provided in the router manual. and purchase the routers like netgear, dlink, belkin, asus...etc

OK the restore let me get into the computer and it is working ok, but I am wondering if the virus is still there, I am running all of my virus scans and anti malware software. hope it will be fine. Well after the full scan I seem to be ok I am using the computer .so I hope everything will be ok

After system restore your system cannot be fully restored to the previous state as it shows restored successfully but some files cannot be restored like user created files or virus created files. After doing all this I faced several problems like getting the process done very slow and later it gone to previous state before the system restore point.

So I advise you to not to do system restore, better first install a good antivirus and scan the whole computer, then install a trojan remover and scan it and restore the windows policies...etc and restart the computer, if every thing is not fine you need to perform windows repair by inserting the boot disc.

You will find the options in the windows setup process so I would like this is the best restore process to the system files, where original files will be restored while installing.

If your system is infected dont do system restore and in most cases it fails and if done partially may be.

I got a dell laptop yesterday and I am trying to connect it to my wireless Internet so if someone can help me that would be great.

Once check whether the drivers are installed or not and you can go to device manager by right clicking on my computer, click manage and then check in the device manager whether is there ? marks are there or not.

If there the drivers or not installed, so I suggest you to download the drivers from the dell official website.

Make sure the router is turned on and once keep a open network so you will come to know whether the WiFi is working or not and after keep wps/wpa2 password to be secure so none other device can access.

If you have problem with the router you can hard reset the router, if not worked connect through LAN so you will come to know whether the problem of your laptop WiFi or LAN or the router's.

Once you have ever connected to Internet make sure you have good security software's like Avast, Norton and McAfee...etc because if you have a better security software you Laptop protected.